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incident io — Agent Skill

by incident-io · Updated

Work with incident.io from Claude: respond to and investigate incidents, check on-call schedules and escalations, and author the runbooks, skills and architecture docs that incident.io investigations draw on. Bundles the official incident.io MCP server (OAuth on first use).

At a glance

incident-io is an Agent Skill by incident-io in the Automation & Workflow category. In Claude Code it installs with `/plugin install incident-io@claude-plugins-official` after adding the anthropics/claude-plugins-official marketplace; other assistants use its SKILL.md instructions as rules. Its source repository has 3 GitHub stars (as of Oct 28, 2026).

Source 3GitHub stars

How to install incident io in your AI client

Setup for Claude Code, Claude Desktop, Cursor, Codex, Windsurf, Cline and VS Code — copy-paste ready.

How to install incident io in Claude CodeAnthropic's agentic CLI

  1. Add the marketplace

    claude
    /plugin marketplace add anthropics/claude-plugins-official
  2. Install the skill

    claude
    /plugin install incident-io@claude-plugins-official
  3. Use it

    These are slash commands for a Claude Code session, not your shell. Claude auto-invokes the skill when your request matches its description — or type its slash command if it exposes one.

Documentation

Full README

incident.io

Makes your agent fluent in incident.io: responding to and investigating incidents, working with on-call schedules and escalations, and authoring the operational content — runbooks, skills, and plugins — that incident.io investigations draw on.

The plugin bundles the official incident.io MCP server (https://mcp.incident.io/mcp), so installing it connects your agent to your incident.io workspace through a standard OAuth flow the first time a tool is used.

Run these skills on Opus/Sol level or higher. Smaller models follow their workflows unreliably.

Skills

| Skill | What it does | |-------|--------------| | architecture | Answers questions about how your systems are built, deployed and run, using your architecture docs. | | architecture-author | Interviews you to write and maintain the architecture docs that say what each system is, where it runs and what it depends on. | | catalog | Answers questions from your catalog, such as who owns a service, what it depends on and what a team owns. | | doctor | Reviews the health of your setup: sync failures, skills that load but don't get followed, and feedback worth acting on. It reports what to fix and never edits anything. | | extensions | The place to start. Reads your current plugins and connectors, works out whether a plugin or a connector solves your problem, scaffolds and registers a plugin, then hands off to the skill that owns the rest. | | incidents | Reads and updates incidents, including status, severity, roles, custom fields and updates, and looks back at past incidents. | | on-call | Shows who is on call, manages overrides and cover requests on your schedules, and pages people and checks whether a page reached them. | | postmortem | Finds, reads, edits and reviews postmortem documents, checking their claims against what actually happened. | | skill-authoring | Writes new skills from your team's knowledge, verifies them before they ship, and improves existing skills from the usage feedback we record. | | talking-to-the-user | Sets how the incident.io skills talk to you, including one clear next step at the end of each reply. | | telemetry | Queries your logs, metrics, traces, dashboards and databases to find evidence for an answer. |

Connections

Every connection these skills call, and where it comes from in each environment:

| Connection | Coding agent on your machine | incident.io hosted agents | |-----------|------------------------------|---------------------------| | incident.io | The bundled MCP server (.mcp.json), authenticated over OAuth on first use | Native tools with the same capabilities |

Skills may also use provider tools the session already has (a Notion search, a wiki search) — those are the session's, not dependencies of this plugin.

Where your content lives

This plugin carries incident.io's guidance, not your content. Runbooks, architecture notes, and other operational knowledge belong in your own repositories, where they live next to the code they describe and are reviewed like it. The skills here help you write that content well and keep it current.

Privacy

This plugin connects to your incident.io account through the bundled MCP server. See the incident.io privacy policy.

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